You can ask recipients to send you additional documents through ValidSign. For instance, you might need a copy of their ID card.
When a recipient is ready to sign, they'll be prompted to upload the requested document. Then, you, as the sender, can review what they uploaded. This helps ensure the attachment is correct and valid.
To do this, use the "Review for Completion" option. It lets you see the transaction before it's finished.
Just go to your ValidSign dashboard, open the transaction, and click on the paperclip icon next to the recipient's name. A screen will pop up on the right side, allowing you to take a look at the attachment the recipient added.
You have the option to download and view the attachment. If the attachment doesn't meet the criteria, you can reject it and even leave a message explaining the reason. An email will be sent to the recipient with the message and notification that the attachment needs correction. The recipient can then upload a new attachment.
If you have any inquiries about reviewing attachments in ValidSign, feel free to reach out to us. You can contact us at email@example.com or call 085 303 36 76. We're here to help!