Roadmap
| Name | description | Date |
| ValidSign summer release | new functionalities and a complete redesign of the user interface. | 07-07-2022 |
More information about the roadmap and known issues can be found in this article.
Closed issues
| Name | Description | Status |
| External Signer Verification on a mobile phone |
We are currently facing issues using External Signer Verification (ESV) methodologies like iDIN, DigiD, eHerkenning and BankID on a mobile device. Due to updates to mobile browsers, the ESV process doesn't work any more for some of these devices and browsers |
14-10-2022 09:00 Solved, a fix has been released on the different environments, except for mobile FireFox browsers.
Investigated - For iDIN, signing from a mobile phone has been temporarily made impossible, users are redirected to a desktop device. |
| Automatic phone number | If a ValidSign user with an entered phone number is added to a transaction and SMS authentication is enabled, the phone number is not automatically filled. | 23-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Visibility of templates | When creating a transaction, shared templates are not visible and the list of templates is not complete | 23-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Signing as owner | In some cases, the pop-up that asks if you want to start signing does not appear when sending out a transaction for which you are the owner and have a role in the signing process. | 23-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Recipient visibility issue | In some cases, it is not possible to set the visibility for recipients for certain documents within a transaction or template. | 23-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Transaction name overwritten by template name | Selecting a template overwrites the name of the transaction. | 01-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Question marks on document conversion | Checkboxes on word or PDF documents sometimes turn into question marks or other symbols after the document is put in ValidSign. | 01-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Transaction progress display issues | As the owner of a transaction, you will not see the correct status of the recipient under "transaction pending" if they had to put an optional signature. The transaction will still continue like normal | 01-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Archive multiple transactions at once | It is currently not possible to archive multiple transactions at once. | 01-09-2022 17:00 Solved, a fix has been released on the different environments. |
| Adding recipients in FireFox | When using the Firefox browser, saving the recipient does not work properly. | 23-08-2022 17:00 Solved, a fix has been released on the different environments. |
| In person signing | At the moment, in person signing is having issues. There is a workaround to use the in person signing feature. Read more in this article. |
03-08-2022 11:00 - Solved, a fix has been released on the different environments. 11-07-2022: In progress, work around available |
| Delegation from "My account" | At this moment, the delegation option from the "My account" section only shows a number of the users in the account. |
03-08-2022 11:00 - Solved, a fix has been released on the different environments. |
| Word to PDF | When converting word documents to PDF documents within ValidSign, sometimes changes take place in the document layout. |
01-08-2022 20:00 - Solved, a fix has been released on the different environments. In progress - workaround available |
| Set signing method (External Signer Verification) | If a signing method is set from the ValidSign environment (e.g. iDIN, BankID, qualified signing, it is automatically set for all signers in the transaction. |
21-07-2022: Solved, a fix has been released on the different environments. 15-07-2022: workaround available. If you remove the signature method from the following signers, the transaction can still be sent. |
| Signing order visibility | Recipients that have been added to the transaction, but do not have an active role on the document, are displayed incorrectly (blue) in the signing order, making it appear that the document is stuck with this recipient. | 20-07-2022 11:30: Solved, a fix has been released on the different environments. |
| Status of the signer | At this point, the signer may turn green, while the document has not yet been confirmed by the signer. | 20-07-2022 11:30: Solved, a fix has been released on the different environments. |
| Hybrid Signing Order - Multiple First Signers | Sending out a sign request, using the hybrid signing order and requiring multiple signers to sign first, doesn't work. | 20-07-2022 11:30: Solved, a fix has been released on the different environments. |
| Hybrid Signing Order - Add Signer | If the hybrid signing order is activated and another new recipient is added, the hybrid signing order is restored to a sequential signing order | 20-07-2022 11:30: Solved, a fix has been released on the different environments. |
| Settings on placeholder when changed to a signer | Currently, we are experiencing issues converting a placeholder to a recipient. The settings and connected signature fields are being removed when a placeholder is converted to a recipient. | 18-07-2022: Solved, a fix has been released on the different environments. |
| Personal Certificate Client (Qualified signing with a token) | At this point, the Personal Certificate Client may cause problems when signing. We are working hard to resolve this issue as soon as possible. | 18-07-2022: Solved |
|
Word / Google Docs integration |
At the moment, some functionalities of the Word and Google Docs integration, such as the Designer URL and the use of templates, do not work with the integration. We are working hard to solve this issue as soon as possible. | 18-07-2022: Solved by downloading the latest version of the Word Add-in (version 2.0.1.0) or using the latest version of the Google Docs integration. |
| Templates and layout issues | When creating a transaction, only 20 templates are loaded. Shared layouts are not available at this time. | 13-07-2022 16:00: Solved, a fix has been released on the different environments. |
| Re-sending a transaction that has reached the expiration date is not possible. | At the moment, re-sending a transaction that has reached the expiration date is not possible. We are working hard to resolve this issue as soon as possible. | 13-07-2022 16:00: Solved, a fix has been released on the different environments. |
| Error when uploading large documents | In some case's the uploading of large documents results in a error message that says Out of Memory. | 13-07-2022 18:45: Solved, a fix has been released on the different environments. |
| Delegation issue | When the delegation functionality is used some functionality regarding transactions is missing. | 12-07-2022 17:00: Solved, a fix has been released on the different environments. |
| Fast track | Signing documents sent with the Fast track module can cause problems. We are working hard to resolve this issue as soon as possible. | 08-07-2022: Solved, a fix has been released on the different environments. |
| Bulk send | Sending documents with the Bulk send module can cause problems. We are working hard to resolve this issue as soon as possible. | 08-07-2022: Solved, a fix has been released on the different environments. |
| Expiry date issue | In some cases new transactions are created with a past expiry date. | 08-07-2022: Solved, a fix has been released on the different environments. |
| SalesForce integration | At the moment, the SalesForce integration does not yet work for my.validsign.eu. We are working hard to solve this issue as soon as possible. | 08-07-2022: A fix for this issue is available, more information in this article. |
|
SharePoint integration |
At the moment, the Designer URL does not work for the SharePoint integration. We are working hard to solve this issue as soon as possible. | 08-07-2022: A fix for this issue is available, more information in this article. |
| Single Sign on | At the moment, logging in via SSO can cause problems when using ADFS. We are working hard to solve this issue as soon as possible. |
08-07-2022: A fix for this issue is available, more information in this article. |