When using ValidSign, it is important to be aware of the retention period.
Retention period refers to the period of time during which different types of transactions and documents are retained before they are deleted from the system. In this article, we provide a comprehensive explanation of the retention period at ValidSign, focusing on the deletion of completed transactions after 90 days and the deletion of transactions in drafts or pending after one year.
Retention time of completed transactions
Once a transaction is completed in ValidSign, it is retained for a period of 90 days before being permanently deleted. This retention period allows users to consult the transactions, look up information and do any reference work. It is important to understand that after the expiry of the 90 days, the completed transactions will no longer be available in the system. This also applies to the evidence document. Therefore, if necessary, it is advisable to download the document in a timely manner before the retention period expires.
Retention period of transactions in drafts or pending
Transactions that are in draft or pending signing have a longer retention period of one year. This gives users enough time to perform additional operations, update documents, and complete the necessary steps before completing the transaction. During this time, users can edit, cancel, or delete transactions as needed. After the end of the year, transactions in drafts or pending are automatically deleted from the system.